Frequently Asked Questions

Below are the most commonly asked questions about contracting with Chris - all those "money" kinds of questions that are so important but we'd often like to know without asking. It's OK to call; we just know that sometimes you want the basics now (and honestly, this page will stimulate a whole new set of questions for our conversation). Talk to you soon!

What if I don't know what I want yet and just want to talk about the possibilities?
By all means, email or call us (207 767 2024). There are no rules for the right way to do it.

What will it cost to bring you to our event or sponsor a training?
There are many factors that can impact this answer, so the only reliable number is the one we agree to after we have discussed the specifics. That said, my fee is based on the number of days away from home and level of preparation required. Rule #1: Make no assumptions. There are many factors - both personal and professional - that can influence your actual cost.  Rule #2: Ask. Be fearless. Invite serendipity. We may have ideas about how the impossible can be made possible. And sometimes, just asking opens doors you didn't even know were there to be opened.

Who pays for expenses and what expenses should we expect?
There are two ways to contract for expenses: 1) You may pay directly for flight, lodging, car rental, meals, etc. or 2) We can contract for a fee that includes all these expenses and I will take care of these details. I prefer not to engage in expense reimbursement (I hate extra paperwork as much as you do!), but will make exceptions when your financial systems require it. Standard expenses include flight or other travel reservations, lodging, car rental, airport transfers, and meals.

Can all this just be included in your fee?
Yes, I am happy to provide a fee that includes all anticipated expenses at my cost.

Will you provide us with an invoice?
Yes, I will send you an invoice as soon as we have agreed to everything.

What if we need a W9?
Just let me know and I will include a signed W9 with the invoice.

Do you have a DUNS number and Cage Code for government contracts?
Yes

Do you require a contract?
Generally, the invoice and/or a simple letter of agreement will suffice. In the case of more complex arrangements, a contract may be needed.

Can we use our contract?
Yes, you are welcome to send me a contract that reflects the fees and services to which we have agreed.

Do you require a deposit?
I request a 20% non-refundable deposit to hold your date. Once that deposit is paid, I will not accept other engagements for those dates.  The deposit is designed to cover my time investment prior to the event, so is generally non-refundable. If you wish to pay the deposit via credit card, I will send you a link to complete payment through our secure online system. 

What is your cancellation policy?
Booking a date is a bit like booking an hour with a therapist: that time is reserved for you regardless of whether you use it. Often, by the time an engagement arrives I have turned down other requests for that same date, so if the original event is cancelled, that income is lost, along with the opportunity to replace it. Consistent with these realities, the cancellation policy is as follows: 1) If I have actual out-of pocket expenses prior to your event (non-refundable tickets, etc.), those must be reimbursed. 2) Under some circumstances, I am able and willing - at my discretion - to waive all but the deposit, up to a few weeks prior to the scheduled event.  However, if I have turned down another engagement for the same date and the cancellation comes so late that I cannot rectify that situation, then full payment is due on the date agreed. 3) In such a case, I will maintain for you a credit equal to the full value of the invoice (including deposit) until such time as you are able to utilize my services. As well, I will be as flexible as possible with regard to how you utilize this credit. For example, I will provide the same or comparable services at a future date and in a similar location. 4) The full value of the credit may also be used for any combination of  materials (books, CDs, etc.) and/or individual registrations for courses or trainings sponsored by SIF and/or consultation services. The bottom line is that I will work with you to create the best possible outcome for your organization and assure that you receive full value for the fee you will pay me on the date of the original event.

When do you expect payment?
Generally, a check should be ready at the end of the speaking engagement. Exception is made when financial systems do not allow checks to be cut until services are rendered. In this case, payment is expected within 14 days. Please discuss exceptions at the time of booking.

What forms of payment do you accept?
Check, purchase order or credit card. If you wish to pay via credit card, you may provide the information by phone or I will send you a link to complete payment through our secure online system.

What is the business status of SIF?
SIF is a sole proprietorship.

Who do checks get made out to?
Strengths in Focus, 462 Preble Street, South Portland, ME  04106.

What is this "Hosting Program" I have heard about?
This is a special program whereby you may be able to host a training with minimal cost to you, allowing each attendee to pay their own way and earning free registrations for your own staff. You can learn more about this program here.